Privacy Policy

Last updated: 9/24/2026

​

Mid Florida Garage Doors (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you visit our website, request an estimate, schedule service, or communicate with us by phone, email, or text message.

 

Information We Collect

​

We collect information you provide when you contact us, complete a website form, request an estimate, or arrange garage door services. Depending on your interaction with us, this may include:

​

• Your name, phone number, and email address.

• Your service address and preferred appointment times.

• Details about your garage door, service needs, or project.

• Photos and other information you choose to submit.

• Messages, service history, and communication preferences.

• Records of your consent to receive text messages or other marketing communications.

​

Our website may also collect technical information automatically, such as your IP address, browser and device type, pages visited, and how you arrived at our website.

​

How We Use Your Information

​

We use your information to:

• Respond to questions and estimate requests.

• Schedule, coordinate, and provide garage door services.

• Send appointment reminders, confirmations, and service updates.

• Provide customer support and follow up on completed work.

• Send promotional communications when you have provided any required consent.

• Maintain business records and improve our website and customer experience.

• Protect against fraud, misuse, and unauthorized access.

• Meet applicable legal obligations.

​

Website Hosting and Service Providers

​

Our website is hosted on Wix. Information submitted through our website may be stored or processed through Wix and the tools connected to our website.

We may also use service providers to support website maintenance, customer communications, appointment scheduling, and other business operations. These providers may access information as needed to perform services on our behalf.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential functions and security. Depending on the tools enabled on our website and your privacy choices, these technologies may also help us understand website traffic, remember preferences, and measure marketing performance.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Blocking certain cookies may affect how parts of the website function.

Where required by applicable law, we obtain consent before using nonessential cookies or tracking technologies.

Text Messaging and SMS Communications

If you opt in to receive text messages from Mid Florida Garage Doors, we may send appointment reminders, scheduling updates, service confirmations, customer support messages, and follow-up communications. Promotional text messages are sent only with the required marketing consent.

Providing your phone number or submitting a service request does not, by itself, authorize promotional text messages. Consent to receive marketing text messages is not a condition of purchasing our services.

Message frequency varies based on your interactions with us. Message and data rates may apply.

To stop receiving text messages: Reply STOP to the number sending you messages. You may receive one final message confirming your opt-out, after which no further text messages will be sent unless you opt in again.

For assistance: Reply HELP to the number sending you messages or call (386) 479-9626.

We may share your phone number and message content with messaging providers solely to deliver and support our text messaging services. We do not sell, rent, or share mobile information, text messaging opt-in records, or consent with third parties or affiliates for their own marketing or promotional purposes.

​

How We Share Information

​

We do not sell or rent your personal information or provide your contact information to third parties for their own direct marketing.

We may disclose information:

• To service providers that help us operate our website and deliver our services.

• When necessary to comply with applicable law, a court order, or another valid legal requirement.

• To protect our rights, property, customers, or others against fraud, security threats, or unlawful activity.

• At your direction or with your permission.

​

Email Communications

We may use your email address to respond to inquiries, provide estimates, confirm appointments, and communicate about your services.

If you receive marketing emails from us, you may unsubscribe using the link included in those emails or by contacting us. Unsubscribing from marketing emails does not prevent necessary communications about an active service request or transaction.

​

​

Project Photos and Videos

Mid Florida Garage Doors may photograph or record garage door projects, including before-and-after views, to document our work and showcase our services on our website, social media pages, and other marketing materials.

We focus on the garage doors and completed work. We avoid displaying identifiable people, license plates, or other identifying details without permission and will crop or blur these details where appropriate.

If you prefer that your property not appear in our marketing materials, please let us know before or during your service appointment. You may also request removal of previously published photos or videos by calling (386) 479-9626 or emailing sales@midfloridagaragedoors.com. Please include enough information for us to identify the project or image.

We will honor requests to stop future marketing use and remove the identified media from our website and other digital channels under our control within a reasonable time. We cannot guarantee removal of copies independently shared by others or materials already printed or distributed. Your choice will not affect the service you receive.

​

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and satisfy legal obligations.

We may retain records of communication preferences and opt-out requests to ensure that we continue to respect your choices.

​

Information Security

We use reasonable technical and organizational safeguards to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not submit payment card numbers or other sensitive information through general website contact forms.

​

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you. Depending on where you live and which laws apply, you may have additional rights concerning your information.

We may need to verify your identity before fulfilling a request. Certain information may need to be retained for legal requirements, business records, or the completion of services.

You may also withdraw consent for optional marketing communications at any time using the methods described in this policy.

​

Third-Party Links and Features

Our website may include links to third-party websites or features, such as review platforms, maps, or social media pages. Those services may collect information under their own privacy policies.

We encourage you to review their policies before providing personal information or interacting with their features.

​

Children’s Privacy

Our website and services are intended for a general adult audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to remove it.

 

Changes to This Policy

We may revise this Privacy Policy as our website, services, or privacy practices change. Updates will be posted on this page with a revised “Last updated” date. We will provide additional notice when required by applicable law.

 

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Mid Florida Garage Doors
Phone: (386) 479-9626
Email: sales@midfloridagaragedoors.com